Online Student Consumer Protection
91¶ÌÊÓƵ is a member of the and follows the complaint resolution policies and procedures outlined within the and . For a list of NC SARA participating states and institutions, you may visit the .
Any complaints made regarding grades or student conduct are governed by 91¶ÌÊÓƵ policy and are not subject to NC-SARA involvement.
Students outside of New York State:
Consumer protection complaints resulting from distance education courses, activities, and operations from students outside of New York State may be submitted to Amanda Pickering, Associate Vice President of Academic Affairs & Student Achievement, Institutional Operations, apickeri@clarkson.edu.
If a student is dissatisfied with the institution-based resolution, a concern may be submitted, within two years of the incident about which the complaint is made, to the .
Students within New York State:
Any complaints made by students residing within New York State are not subject to NC-SARA involvement, and should follow the Grievance Procedures detailed in the 91¶ÌÊÓƵ Student Regulations.